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Shipping Policy
At Packaging Island, we want your custom packaging orders to reach you quickly and in perfect shape. That’s why we’ve set up clear shipping and handling steps, so you know exactly what to expect.
Standard Production & Shipping Timeline
Production Time: Your order starts its journey within 8 to 10 business days after you approve the final digital proof. Depending on the design complexity and any special requests, this timeline may shift slightly.
Shipping Time: Once your order is complete, it usually ships in 3 to 5 business days, based on where it’s headed. For international orders, delivery times can change according to the destination.
Free Shipping Regions
We’re happy to offer free shipping to these areas:
1- USA
2- Canada
3- Australia
4- United Kingdom
International Shipping: If you’re outside the free shipping zones, a small shipping fee will show up at checkout. This fee is based on where you live and the size of your order, helping us keep deliveries safe and on-time around the world.
Expedited Orders
Need it fast? We can speed up both production and shipping for urgent projects. Orders under our expedited option usually ship within 5 to 7 business days. Keep in mind, the timeline can shift based on the specifics of your order.
Address Accuracy & Responsibility
Providing the correct shipping address is vital for smooth delivery. If the address is wrong and the shipment bounces back, you’ll need to cover the extra charge to send it to the correct location.
Unclaimed Shipments
When a delivery isn’t claimed, or the address causes it not to be received, it comes back to us. In this case, you’re also responsible for the cost of reshipping.
Shipping Carrier Partnerships
To make sure your products arrive safe and secure, we team up with top global shipping carriers:
– FedEx
– UPS
– DHL
These carriers let us offer reliable delivery across many regions.
Shipping Delays
We always aim to deliver on schedule, but sometimes things beyond our control can lead to delays. These reasons might be:
– Severe weather
– Customs processing
– Carrier challenges
– New government rules
Even in these cases, we will keep in close contact with our shipping partners to limit delays. If we find out anything that will affect your order, we will let you know right away.
Real-Time Tracking
As soon as your order ships, we send you an email with a tracking link and number. This lets you follow your package in real time and gives you a good estimate of when it will arrive.
Dedicated Customer Support
Our support team is ready to help, no matter where you are in the shipping journey. If you want to track your package, request faster shipping, or sort out a shipping issue, just reach out.
For special deadlines or shipping worries, email us at inquiry@packagingisland.com. We are here to make sure your order arrives on time and just like you expect.
